Hotel Chocolat is the creation of British entrepreneurs Angus Thirlwell and Peter Harris. And although things have changed over the last 10 years, everything we do is guided by three basic values, and always will be. We’re one of the world’s few chocolate makers to actually grow cocoa, on our beautiful plantation in Saint Lucia. Connecting cocoa growing with luxury chocolate making and retailing makes us unique in the UK. Making our chocolates, our mantra has always been: More cocoa, less sugar, for a healthier and more satisfying cocoa hit. Our house grade milk chocolate is 50% cocoa, and even our white chocolate is 36% cocoa, well above the average.

What we think about this website

The site is designed to help you find further information and give you advice with a combination of troubleshooting tips, tutorials, service and frequently asked questions.

Shop by occasion (Mother’s Day, Get Well Soon, Engagement, Graduation, New Baby....) or by product type, chocolate type, price or dietary.

Several pictures of the item, with description and ingredients.

You can send a gift and make it even more special with a personalised Gift Message Card and / or a stylish Gift Bag or Gift Box.

Their award-winning dairy-free recipe chocolates are perfect for vegans and people with dairy-restricted diets, with more cocoa, less sugar. They give also advice for diabetics.

Shipping costs vary from free up to to £16,95, depending on the shipping method and Merchandise Total. Occasionally there are a few exceptions whereby local customs restrictions are in place. Typically this will affect products containing alcohol or liquids.

You can return or ask for a refund if you’re not satisfied with your Hotel Chocolat product. Contact the Customer Service.  

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