Van Cleef & Arpels has been creating High Jewelry on Place Vendôme since 1906.
Always striving for excellence, the Maison has become a worldwide reference through its unique designs, its choice of exceptional stones and its unsurpassed craftsmanship Van Cleef & Arpels, incarnated by its team, offers jewels and watches that tell stories and brings enchantment to life.
Van Cleef & Arpels creations are designed and built to last and to be with you at all times. Every Van Cleef & Arpels jewelry creation is an exceptional piece. Crafted using the most beautiful stones and the noblest of materials, each one embodies over a century of traditional craftsmanship and unequalled creativity.
The quality of our Customer Service is one of Van Cleef & Arpels' top priorities. Every day, the Van Cleef & Arpels teams are committed to providing the highest quality of service. Thanks to its excellence, this service allows us to ensure that our creations are long lasting and allows us to build a durable, authentic relationship of confidence with our clients.
What do we think about this website
The website is created to show all Van Cleef & Arpels jewellery and fragrances and not all items are available in the online store. Please make sure you select your country first; Not every country/continent sells the same items online. If you want to shop online, go to the Boutiques category and select ‘ E-Boutique’. Fragrances are not available online, only a (small) selection of their jewellery. Once you narrowed your search all items do show up nicely, although it takes some time to load all items.
It is possible to engrave certain Van Cleef & Arpels jewelry pieces to personalize them or commemorate a happy event. The feasibility of an engraving operation depends both on the model and on the desired engraving. Therefore, you’ll have take your creation to one of the Van Cleef & Arpels boutiques or Van Cleef & Arpels authorized points of sale.
You will also be able to let your friends comment about your selection on Facebook and keep track of their comments inside your selection. Just create an account.
If you want to return or exchange a creation you have ordered, you must call Clients Relations Centre to obtain a Return Number (RN). The product must be returned within 14 days after contacting Van Cleef & Arpels, in its original box and with all accessories and documents originally included in the delivery package. Read more about this at their Online Boutique Guide-page.
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