L.L.Bean, Inc. has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Founded in 1912 by Leon Leonwood Bean, the company began as one-man operation. With L. L.'s firm belief in keeping customers satisfied as a guiding principle, the company eventually grew to a global organization with annual sales of $1.56 billion. Our company headquarters are in Freeport, Maine, just down the road from our original store.
With over a century in business, a satisfied customer is still our most important goal. We're proud of our heritage and values, and we invite you to celebrate with exciting events and activities throughout the year. In the meantime, you're welcome to browse the stories, facts and figures in this section and learn more about our company, our heritage and our history.
What we think about this website
L.L. Bean' s website is easy to navigate, search by category or item, once you have chosen a product you can refine your search by style, color, features, fit, fabric and even customer rating. There is a pop up size chart with every item and extensive information about the product. Lots of useful customers reviews for every item (over 2.000 reviews for a pair of jeans!). Special Sale category and per item a 'Add to compare' button which creates a list of items which gives you the opportunity to easily compare items using 12 different features.
Shipping costs vary from free (depends on the location and during special promotions) up to $20, depending on the delivery day and delivery location.
If you are not happy with your purchase, just contact Customer Service. You’ll get instructions how to return your item.
To help your fellow shoppers, please rate and review your experience with this online store down below.