We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...
Firebox.com - "Not For Everyone." - is an electronic commerce based in London, England, that was created in 1998 as hotbox.co.uk, an internet retailer founded by university friends Michael Acton Smith and Tom Boardman. Their inventory covers many different products from baby toys to high-tech gadgets.
Most of the products sold on Firebox.com are skewed towards people who are into obscure or abstract items that are unique and hard to come by otherwise. The site states:"We're very selective though - so only the most original, most exciting products get picked."
Firebox.com really sells weird gadgets that range from interesting to not-so-useful (at least, not yet). Shop by Category, New Arrivals, Top 50 or Gift Finder. Per item they show pictures and sometimes videos, and a lot of product information. The items in your basket show a giftwrap option, and at the checkout you’ll get the shipping methods/costs as well as the delivery time.
International shipping is calculated on the weight, size and value of your order, so the options vary depending on what you have purchased.
You can return items within 30 days. For heavy items you have to contact Firebox.com first. For International Orders you have to pay the initial cost of return, but you’ll be refunded this amount (up to a maximum of £7 per kg). A small number of items are excluded from our free 30 days returns, read more at their Terms And Conditions-page.
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