BigBadToyStore serves collectors world-wide with a huge selection of action figures, statues, toys, collectibles, replicas, T-shirts and more from a wide variety of vendors including Hasbro, Hot Toys, Mattel, Diamond, Takara, LEGO, Bandai, Medicom, Kotobukiya, McFarlane Toys, NECA, Yamato, Mattel, Sideshow Collectibles, Fansproject, Gentle Giant, Dark Horse Comics, and hundreds more.
Thousands of items are available to preorder and thousands more are available to order now.
This store has an amazingly wide range of products. The drop down menu on the left shows a long list of products, categories and companies. Narrow your search results to find your product by category or company. Your selected items show several pictures and a full product description and shipping weight. There’s a General Safety Warning for most items. Their grading system (Standard, Substandard, and Collector Grade) provides you with information about the packaging condition. Complete descriptions of the grades available for the item you are looking at is at the bottom of that product page.
You can also preorder items (sometimes even a year ahead of time).They won't charge your card until they ship!
BBTS offers a wide variety of shipping methods. You may view the shipping rates by either adding items to your shopping cart and pressing the 'View Shipping Rates' Button, or by logging in to your account and pressing the button in the 'Shipping Method' box.
At their FAQ you can find all the information about returning items. The unopened items must be returned within 30 days of the product being purchased. This date is based on each individual product purchase date, not the date of order placement or payment. BBTS will refund you the entire purchase price of the item (shipping fees to and from BBTS will not be refunded). Defective items can be returned within 30 days of receiving your order. BBTs will cover all shipping fees to and from their warehouse on defective items. Shipping fees for international customers will be refunded in the form of store credit only. Defective items may only be exchanged for the same item.
When you see your purchased item on sale on the website, you may get a refund. This applies only to items purchased within the previous 7 days prior to the start date of the sale . The purchase date refers to the product purchase date, not the order date or payment date. Refunds are only given as store credit.
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